Return Policy

Last updated: [Today]

Thank you for shopping at [Your Store Name]! We want you to love your purchase. If you are not fully satisfied, please review our return and refund policy below.

1. Return Window

  • You may request a return within [30 days] of receiving your order.

  • To be eligible, the item must be unused, in the same condition as received, and in the original packaging.

2. Non-returnable Items

The following items cannot be returned:

  • Perishable goods (e.g., food, flowers).

  • Personal care items (e.g., cosmetics, hygiene products).

  • Gift cards and downloadable software.

  • Sale/clearance items (unless defective or damaged).

3. Return Process

  • To start a return, please contact us at [info@awwalthought.com] with your order number and reason for return.

  • Once approved, we will provide instructions for shipping your item back.

  • You will be responsible for paying return shipping costs (unless the return is due to our error or a defective item).

4. Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • If approved, a refund will be processed to your original payment method within [5–10 business days].

  • Shipping costs are non-refundable.

5. Exchanges

We replace items only if they are defective or damaged. If you need to exchange for the same product, contact us at [info@awwalthought.com].

6. Order Cancellations

  • Orders can be canceled within [24 hours] of purchase for a full refund.

  • After fulfillment/shipping, the order cannot be canceled.

7. Contact Us

For any questions about our Return & Refund Policy, please reach us at:

Email: [info@awwalthought.com]
Address: [Your Business Address]